Summer Job in Customer Service / Sales to Existing Customers

Teleco Mobile AB

Teleco is a small telecom company with offices at Mörby Centrum in Danderyd. Our best-selling service is mobile telephony, but we also offer mobile broadband and home telephony.

Unlike the major operators, customer satisfaction is our absolute focus. We are known for an extremely accessible and personal customer service – without long queues, without switchboards, and without “let me check with someone.” With us, customers quickly get in touch with the right person, are treated in a friendly and professional manner, and actually receive help. This is also reflected in our very high customer reviews.

We are now looking for someone who wants a developmental summer job where you work closely with both customers and colleagues. For the right person, there are good opportunities for continued employment after the summer.

Job Description

As part of our team, you will work with several different tasks and quickly learn how a smaller telecom company operates in practice.

The tasks consist approximately of:

• 10% order management – activate subscriptions and send out phones.
• 30% customer service – answer incoming calls and emails from customers.
• 60% sales – renew subscriptions and assist existing customers with our services.

What Teleco Offers

• A summer job with possibility of extension.
• A pleasant work environment with friendly colleagues.
• A varied role where you can develop in both customer service and sales.
• Working hours: 8:30 AM – 4:30 PM with a 30-minute lunch break.
• Salary: Monthly salary plus occupational pension.
• Opportunity to become part of a growing company even after the summer.

Who Are You and What Can You Offer

• Thrive in a smaller organization where everyone helps each other.
• Are service-oriented and enjoy talking to people.
• Find it easy to learn new systems and work routines.
• Can handle multiple tasks simultaneously and switch between different work tasks.
• Have excellent Swedish in both speech and writing.
• Are responsible, positive, and want to contribute to the company's development.

Meritorious:

• Experience in sales and/or customer service within B2C.
• Interest in technology, mobile telephony, or the telecom industry.

We look forward to your application!