Administrative Team Leader

Administrative Team Leader / Customer Service Representative for Growing Cleaning Company

Do you want to help create first-class service and contribute to satisfied customers every day? We are now looking for a driven and committed administrative team leader/officer for our cleaning company.

About the Role

In this key role, you will work closely with both customers and employees, responsible for ensuring that daily operations run smoothly. You are the hub that ensures high quality, excellent service, and efficient processes. You are communicative!

Responsibilities

• Customer management and ongoing customer contact
• Customer service and case management
• Scheduling and staff planning
• Quotation management and follow-up
• Employee relations
• Sales and upselling
• Customer visits and quality follow-up

We are looking for someone who:

• Is outgoing, positive, and has a solution-oriented approach
• Has good ability to plan and structure their work
• Is meticulous with follow-up and feedback
• Understands the importance of staying one step ahead of the customer to deliver the best possible service
• Has good communication skills, both oral and written
• Thrives in a role with many contact points and a high pace

Requirements:

• Driver's license B

Meriting:

• Experience from the cleaning industry
• Good computer skills and preferably experience with similar systems

We offer

• A varied and developmental role
• Opportunity to influence and improve work methods
• A dedicated team and good work environment
• Opportunity to grow with the company

We recruit continuously, so do not hesitate to submit your CV and cover letter already today! We appreciate it if you provide 2 references in your application.

We only contact candidates who move forward in the recruitment process ✨