Service Advisor for Motorcycles

About the job

DO YOU LOVE MOTORCYCLES, SERVICE, AND HAVING EVERYTHING UNDER CONTROL?

Autolane AB continues to grow within MC – and we are now looking for an engaged and driven Service Advisor for motorcycles who wants to become a key person in our workshop.

This is the role for you who are passionate about customer service, structure, and motorcycles. You will be the hub between customers, technicians, and management – and play a crucial role in creating a smooth and professional experience from first contact to a completed motorcycle delivery.

With us, you work in a modern and expansive company where quality, passion, and customer experience are at the center.

Your role with us

As a Service Advisor MC, you will among other things:

• Receive customers and be the company's face outward
• Plan and coordinate work in the MC workshop
• Have daily contact with technicians, customers, and management
• Book service, repairs, and troubleshooting
• Order spare parts and ensure efficient workflow
• Handle warranty and complaint cases
• Follow up on work and keep customers updated throughout the process
• Ensure high customer satisfaction and professional service
• Contribute to the development of routines and improvement of the customer experience

We are looking for you who

• Have experience from workshop, service, or customer reception
• Have a great interest in motorcycles
• Are organized, solution-oriented, and responsible
• Enjoy customer contact and a fast pace
• Are communicative and good at building trust
• Like juggling many balls without losing structure
• Want to develop together with a company in strong growth

Meritorious

• Experience from the MC industry
• Technical understanding of motorcycles
• Experience in spare parts handling or workshop planning
• Experience with diagnosis or workshop systems

We offer

• A central and important role in a growing company
• Competitive salary based on experience and responsibility
• Modern facilities and strong team spirit
• Opportunity to influence and develop
• A passionate team with a strong focus on quality and customer service
• A workplace where motorcycles are truly central

Does this sound like your next challenge?

Submit your application today – selection is ongoing and the position may be filled quickly as we want to get the right person as soon as possible!

About Autolane AB

Autolane AB is an award-winning car and MC company that has won Dagens Industri's Gazelle Award several times and has also been awarded the Master Gazelle distinction. We have built our brand through quality, passion, and extraordinary customer service.

Today we are a dedicated team working within sales, purchasing, finance, reconditioning, and workshop – and we are always looking for people who want to develop together with us.