Administrator/Rental Agent at Norabostäder AB!

Rental Agent/Administrator at Norabostäder

Norabostäder and Nora Fastigheter are owned by Nora Municipality and offer attractive homes and premises with high service, long-term perspective, and care for our tenants.

We are now looking for a Rental Agent/Administrator who wants to help develop our customer service, leasing, and administrative processes.

At our centrally located office in Nora, we are approximately 20 employees.

You will become part of a team of two people working closely with the CEO. Together, you will be responsible for rentals and customer service, with your own areas of responsibility and great opportunities to influence workflows, processes, and customer experience.

About the role

In this role, you are responsible for rental and administration within your area. Duties include, among others:

• the entire rental process from application to contract, termination, and relocation
• reception and customer service during opening hours
• key management and administration of key systems
• registration and quality assurance in our property system
• information mailings and tenant communication
• publishing information on the website and social media
• support in developing administrative routines and digital workflows

The position is partly new, giving you great opportunities to help shape both the role and our working methods over time.

We are looking for someone who

You are service-oriented, structured, and confident in interactions with people. You find it easy to build trust, work independently, and maintain order even in a varied daily routine.

We believe you have experience in rentals, administration, or another similar role in the real estate industry. However, it is not a requirement; you may have similar experience from another industry. We place great emphasis on the willingness to learn and develop.

You have:

• good administrative ability
• experience working with digital systems
• very good Swedish in speech and writing
• good English
• driver's license B

It is meritorious but not required if you have experience in:

• work in property systems, preferably Momentum
• contract management
• rental law
• rental negotiations
• customer dialogue in connection with projects

We appreciate if you, along with your cover letter, also attach a short video presentation where you tell us about yourself, your driving force, and what you can contribute to us. What do you think is important in a role like this? Do you have experience with both system administration and customer contact? Do you have experience with many different tasks? This is voluntary but meritorious.

We offer

With us, you get an important and varied role in a locally anchored housing company with short decision-making paths and great opportunities to influence. Our low staff turnover speaks to a good and pleasant work environment.

You become part of a committed team with strong community and a clear focus on creating value for our tenants.

Duration and employment rate: Permanent employment, full-time office hours; occasional evening assignments may occur. An extract from the criminal record may be requested. Selection is ongoing.

Start: During the fall, according to agreement

Union representative: Vision