Store Manager / Salesperson / Technician with Sales, IT and Data Competence

About the job

Are you our new star? Then you are communicative, driven and good at making customers satisfied! You are passionate about every customer contact and you place great emphasis on ensuring that the customer becomes a returning one. You also see great opportunities to grow with us and get a responsible job where you can decide for yourself, participate in the daily operations of the company, and develop and advance!

We are now looking for energetic and orderly colleagues primarily full-time who have a black belt in sales, customer support as well as high technical competence. You should have at least 2 years of documented experience in sales and some form of technical support and competence. You should have a pleasant customer approach, be easy to collaborate with, stress resistant, punctual, independent and honest with a twinkle in the eye. Does that sound like part of you? Then you are the right person for us. Great emphasis will be placed on personal qualities. Who you are and what ambitions you have. If you are educated, we see it as a merit, but we also positively consider if you have worked to equivalent experience.

We see you as a true technically inclined salesperson and team leader with a great interest in the latest technology and the sales process that leads to the goal. When needed, you will visit customers on site but also work at Multitech to handle visiting customers. You must be excellent at handling both technical support issues as well as sales and follow-up of already delivered equipment. You will also be able to help in our service center and, when needed, perform troubleshooting, repairs, and installations of hardware and software both at our location and on site at customers.

You will simply become one of our sharpest spiders in the web. This job philosophy will provide a very varied and pleasant everyday life.

We who work at Multitech work closely together and we operate in a fast-moving industry where product development is at a rapid pace. The organization is flat and you will get help from colleagues to get started with both systems and other routines. You will also receive coaching and follow-up from your closest colleague and participate in regular meetings with your other colleagues. We are a strong team driven by always delivering the best results while having a lot of fun at work, where friendship and an open atmosphere are a given!

For the right person, there are unlimited opportunities for advancement and personal development where you will also control most of your time yourself.

In the long run, you will also have significant involvement in purchasing, sales, planning, and operations.

We prefer that you have a driver's license and, above all, good experience from similar positions previously!

As the position involves written customer contacts and quote handling via email and phone, it is important that you can express yourself well in Swedish and English both orally and in writing.

We consider it highly meritorious if you have knowledge to

- Configure and set up Office 365 for business customers (including domains, migration, setting up exchange email and other business programs within the Office family.)

- Be familiar with running and configuring networks at customers

- Have solid sales and support experience

- Have good knowledge and interest in the latest technology/hardware and how computers work

- Have experience in social media marketing on Facebook and Instagram

- Have knowledge to handle Adobe software like Illustrator and Photoshop

- Have knowledge of Windows Server, etc.

Multitech's goals:

- The customer should be very satisfied with Multitech and its services

- The customer should recommend Multitech to others

- Customers should return to Multitech again

Personal qualities in you:

- Black belt in engaged customer service

- Social and outgoing

- Technically inclined

- Professional

- Stress resistant

- Honest

- Positive

- Service-minded

We also prefer that you have a broad social network with many contacts. Are you the person we are looking for? Don't hesitate!

Multitech Data AB is a privately owned Swedish limited company founded in 2000. Our business is focused on first-class accommodation of every customer in need of an IT solution. We market computers, components, accessories and home electronics via store and internet, as well as consulting services and installations on site at the customer. Multitech targets schools as well as companies and private individuals and can assist with everything from single computers and other consumer electronics to larger complete solutions and qualified consulting services.

We are located at Örebro University with direct connection to campus and students. This gives us a unique position regarding specialized competence and knowledge in the IT field. We also strive to always have a broad selection with very good stock levels to facilitate for our customers. Since our start in 2000, we have continuously expanded and the company also holds the market's highest credit rating AAA. Multitech thus stands on a secure financial foundation with good profitability, which always provides maximum security for our customers and employees.

Warm welcome to become one of us in our skilled team!