Danish-speaking Customer Service Representative to Spain

Do you want to work abroad while making a real difference for people in vulnerable situations?

We are looking for Danish-speaking employees for an international alarm center in Torrevieja and Fuengirola. Here you will help Nordic travelers who need immediate assistance due to illness, accidents, or other issues during their trip.

About the role

As an Assistance Coordinator, you are the first point of contact when something happens. You handle calls and emails, create a sense of security, and ensure the customer receives the right help quickly.

Your tasks include:

• Assisting customers via phone and email
• Assessing cases and insurance coverage
• Booking medical care, travel, or accommodation as needed
• Collaborating with partners and insurance companies

We are looking for someone who:

• Speaks fluent Danish
• Enjoys helping people
• Is structured and stress-resistant
• Has experience in service, healthcare, insurance, or similar (meriting, not a requirement)

We offer:

• Paid introduction and training
• International and social work environment
• Career opportunities (junior, senior, specialist)
• Salary from approx. €1957–€2068/month
• Relocation package (housing or bonus)

Working hours: Shifts (day, evening, night, weekend) – operations are open 24/7

Whether you already live in Spain or plan to move, you will receive support throughout the process – from application to settling in.

• Apply today and become part of a team that truly makes a difference!

We offer:

• Permanent full-time employment
• Competitive salary + bonus opportunities
• Relocation package (flight ticket + housing assistance)
• Private health insurance
• Paid training and onboarding
• Good career opportunities in a global company