Technical Support with responsibility for claims

Technical Support with responsibility for claims

Are you technically skilled, solution-oriented and enjoy helping others? ATV Sweden continues to grow and we now need to strengthen our technical support with an additional employee.

We are looking for someone with a genuine technical interest, preferably with experience from the vehicle industry or a related business.

About ATV Sweden

ATV Sweden was founded in 2002 and operates in ATVs, marine products and electric vehicles. We represent several well-known brands, including CFMOTO, GOES, Alloycraft, Talaria, Kayo and Black Wolf.

The company has 36 employees and operations in Sweden, Norway, Finland, Denmark and Poland. The head office and our 11,000 m² warehouse are located in Ljungby.

About the position

As technical support, you will be part of a team of six and work mainly with technical issues and claims handling towards our dealers.

The role involves problem-solving, ongoing contact with dealers, colleagues and suppliers, as well as responsibility for ensuring that your cases are handled in a structured and efficient manner.

You work independently but have an experienced team around you. Decision-making paths are short and there are good opportunities to influence and develop both your own work and our ways of working.

Who are we looking for?

We are looking for someone with good technical understanding and the ability to solve problems. Experience from the vehicle industry, workshop, technical support or similar is advantageous.

You are structured, responsible and can prioritize when several cases need to be handled at the same time. Since the role involves a lot of contact with others, you also need to communicate clearly and have a natural sense of service.

Experience of claims or warranty cases is advantageous, but we place great emphasis on technical understanding, problem-solving ability and the right attitude.

You are proficient in Swedish and English, both spoken and written, and have good computer skills.

We offer

An independent and varied role in a growing company with strong brands, short decision-making paths and good opportunities to develop together with the company.

Start: As soon as possible, by agreement

Scope: Full-time, 100%

Location: Ljungby

Selection and interviews take place on an ongoing basis and the position may be filled before the final application date.